BitAsset Exchange Review

BitAsset is one of the many cryptocurrency exchanges based in Hong Kong. The exchange platform prides itself on its innovative nature and high trading volume, which has helped the platform make an impressive name for itself. The exchange is led by a team of developers and “Wall Street gurus”, which gives BitAsset a lot of credibility as it features experts from both ends of the industry. BitAsset strives to be more than just a cryptocurrency exchange, which is why it is constantly working towards new projects and products aiming to bring a fresh new idea into the cryptocurrency scene.

BitAsset likes to put a lot of focus on the people that they have in their team, according to the exchange’s co-founder Robert Hu. The team consists of people from Wall Street who have immense knowledge and experience in both fiscal products and “customer service”, meaning such people have the capacity to hear, understand and communicate the users in a very effective and unique way. This renders the exchange very dependable and easy to work with.

The trading fees charged on the website do not differ between takers and makers, which is called a “flat trading fee”. BitAsset charges a flat fee of 0.20%, which is slightly lower than the global industry average of 0.25%, though it doesn’t necessarily provide the exchange with a significant competitive advantage. It should be kept in mind that the exchange is promoting a “zero trading fee campaign” between the dates of 22 May 2019 to 30 August 2019. So even though users would be charged 0.20%, they will not be charged with any fee between these dates. Hence, if investors are looking to trade on this platform, the aforementioned dates could be very beneficial. As for withdrawal fees, it is claimed that the exchange does not charge any. This is most definitely an appealing feature as most users are generally deterred by high withdrawal fees on certain platforms.

Fiat-crypto trading is not allowed on this platform. Only crypto-to-crypto trading is promoted, hence new cryptocurrency investors might not find BitAsset to be the most practical option for themselves. Though this is the case for now, one exchange review reveals that BitAsset will make credit cards deposits possible in a near date, though that date is unknown.

BitAsset is known for its interactive customer support, which acts more like a one-on-one meeting at a bank rather than a regular customer support service. This is, again, due to the experiences and backgrounds of the team behind the exchange. It has been reported frequently that the exchange provides very effective and professional customer service, and no negative reviews have been made on this service as of date.

BitAsset supports a website that is quite modern in design and easy to use. It has a multi-lingual interface, and the language options include English, Chinese, Korean and Japanese. Though the exchange is not necessarily focused on one region in the world, this shows that users in Asia are more catered to. The exchange also supports a mobile app, which is practical for those who prefer to trade on the go.