TopBTC Exchange Review

TopBTC is a crypto exchange platform which enables peer-to-peer trading. Although there isn't any information regarding the team or the founder on the website, TopBTC is said to be founded in late 2016 by Jian Jouer, a Chinese investor. According to some reviews, it was founded for internal applications in China, and it's registered in Australia. Since many of the cryptocurrency exchanges are members of the Australian Digital Commerce Association and TopBTC is not, it may alert a sign on trustworthiness.

Some features on the website are homepage which includes the market prices, press releases, and official news. Next comes the market, where there is a price chart (changeable according to user preference), trading records, and ask-bid orders.

The fees for both the maker and taker are fixed at 0.2%. For security reasons, there is two-stage verification via mobile app or SMS. Besides that, providing personal data is not required at the times of deposit and withdrawal. Wire transfers and credit cards are accepted. Withdrawal fees are not explicitly specified, so it's encouraged that the customers do their own due diligence before entering.

Looking at some comments from the users, TopBTC was involved with some negative cases such as coins being stolen, or some withdrawal orders being refused. Some customers complain about the long waiting time to get a reply to their emails, or the website not having a phone number to contact (although it has a chatbot and it seems active on Twitter, Telegram, and Shang). For these reasons, users have been doubtful that TopBTC may be a scam.